Return & Exchange Policy

All the item are good sold are not refund and exchange size or color.

We only accept the returns or exchange if faulty products.

All Product descriptions, information and materials posted on this Site are provided ‘as is’ and without warranties express, implied or otherwise howsoever arising.

Product image as seen on the Site may slightly different from the actual Product that you receive due to lighting / brightness on the device's screen.

If the item you receive is faulty, please contact our Customer Service Team and provide your Order number, your name and address, details of the Product and the reason for return, and whether you require a refund or a replacement.

Upon receipt of the Products, we will examine it and we will advise you on the status of the replacement (if any) via email as soon as practicable.

Do email us: admin@jemelsatelier.com

Happy Shopping